WHO WE ARE
Aetna Global BenefitsŪ (AGB), the international health and group benefits business of Aetna, Inc., has more than 30 years industry experience. Providing comprehensive benefits coverage for 100,000+ individuals, AGB products are tailored to meet the unique needs of global members, helping multinational employers attract and retain qualified employees for overseas assignments.
MEETING THE NEEDS OF EDUCATORS AROUND THE WORLD
AGB has extensive experience meeting the needs of international educators, and today insures thousands of educators working at international schools in more than 30 countries around the world.
COVERAGE FOR EDUCATORS AND THEIR FAMILIES
Full-time employed educators are eligible for coverage under our Global Plans, except for those residing in the United States, Puerto Rico, the U.S. Virgin Islands, Bermuda or US embargo countries. Dependent spouses and children are also eligible for coverage, even if they reside in different country.
MEMBER BENEFITS & ANCILLARY SERVICES
- Medical Benefits
- Dental Benefits
- Vision Benefits
- Life and Accidental Death & Dismemberment Benefits
- Long-Term Disability Benefits
- Medical and Non-Medical Services
- Emergency Evacuation Services
- International Employee Assistance Program
- 24-Hour Nurse Line
INTERNATIONAL MEMBER SERVICE CENTER
- Multicultural, Multilingual: 12 Languages on site; Ability to converse, comprehend and translate any language
- Highly Trained Customer Service Representatives
- Global Claim Adjudication
- Claim Payment in Multiple Currencies
- Integrated Web Tools
- Password Protected Member Website
ONLINE RESOURCES
- Personalized Member Benefits Information
- Global Doctor/Hospital Search Tools
- Answers to Benefit inquiries
- Access to Claim Forms and Claim Filing Instructions
- Health, Travel, and Featured News Articles
- Health References, Medical Translation Tools, and Global Security Information
- Aetna's Customized Care
UNPARALLELED CUSTOMER SATISFACTION & RETENTION
* 96.2% of customers would recommend AGB
* 95% of corporate clients are satisfied or extremely satisfied
* 99.2% of customers rated AGB's International Customer Service Representatives as courteous and professional
* Average client relationship in excess of seven years
For more information about AGB Global Plans for International Educators please contact your AGB Representative or your Employee Benefits Broker today.
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